Refund Policy

Refund Policy

At Brightlife, we are committed to providing high-quality parenting and personal development courses designed to deliver practical value. We want you to feel confident about your purchase, which is why we offer a **14-Day Money-Back Guarantee** on eligible courses or All Access Pass purchases. Please read this Refund Policy carefully before making a purchase.

1. 14-Day Money-Back Guarantee

If you are not satisfied with your course purchase or All Access Pass (membership) for any reason, you may request a full refund within **14 calendar days** from the date of purchase. To be eligible:

• The refund request must be submitted within 14 days of the purchase date.
• The course or membership must have been purchased directly through Brightlife's official website or app.
• Refund requests must comply with the conditions outlined in this policy.

2. Eligibility for Refund

A refund will generally be approved if:

• Your request is received within the 14-day refund period.
• The purchase was made directly from Brightlife.
• The course or All Access Pass has not been used in a manner inconsistent with normal personal learning.

To protect our digital content from misuse, Brightlife reserves the right to review refund requests where there is evidence of excessive consumption of course materials before the refund request is made.

3. Non-Refundable Situations

Refunds will not be issued if:

• The request is submitted more than 14 days after the purchase.
• The course or All Access Pass was purchased through a third-party platform, marketplace, or reseller. Such purchases are governed by the refund policies of the respective platform.
• The refund request is found to be fraudulent, abusive, or intended to obtain course or All Access Pass access without payment.
• The account has violated Brightlife's Terms of Use.

4. Memberships & Subscription Products

For Brightlife memberships (including the All Access Pass) and subscription-based plans:

• You may cancel your subscription at any time.
• Cancellation prevents future billing.
• Memberships are eligible for the 14-Day Money-Back Guarantee from the initial date of purchase. Subsequent recurring subscription fees already charged are generally non-refundable unless otherwise required by applicable law.

5. Promotional Offers

Courses or All Access Passes purchased during promotional campaigns, discounts, bundles, or limited-time offers remain eligible for the 14-Day Money-Back Guarantee unless the specific offer expressly states otherwise. Any exceptions will be clearly mentioned on the respective offer page before purchase.

6. How to Request a Refund

To request a refund, please contact our support team with the following details:

• Full Name
• Email Address used for purchase
• Order ID or Transaction ID
• Course or All Access Pass Name
• Reason for requesting a refund (optional but appreciated)

Support Email: care@joinbrightlife.com

Our team aims to respond within **2–5 business days**.

7. Refund Processing

Once your refund request is reviewed and approved:

• Refunds will be processed using the original payment method whenever possible.
• Depending on your bank or payment provider, the refunded amount may take **5–10 business days** to appear in your account.
• Processing times may vary by payment method and financial institution.

8. Chargebacks

Before initiating a chargeback through your bank or payment provider, we encourage you to contact Brightlife Support so we can resolve the issue quickly. Unauthorized or fraudulent chargebacks may result in suspension or termination of access to Brightlife services.

9. Changes to This Refund Policy

Brightlife may update this Refund Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website, and updates become effective upon publication.

10. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:

Brightlife Support Email: care@joinbrightlife.com Phone: +91 99718 37450 Website: https://joinbrightlife.com

By purchasing any Brightlife course or All Access Pass, you acknowledge that you have read, understood, and agreed to this Refund Policy.